News Articles Grouped by Tag
Tweeting what you do & prove your value?
15 10 2010
If we tweeted every customer enquiry for 24 hours from a medical information department, like Greater Manchester Police did, what would it look like? Would it help prove our value? Reveal the depth and complexity of our work? Raise the profile of the pharmaceutical industry? In 24 hours, the police gained…
How our customers perceive our services
18 03 2010
What interviews with 60 HCPs told us. What we’re doing right and how we can better. Bottom line actions to improve their perception of our service quality and value. A Medical Information Market Research Survey. Presented by Leena Jindia, Tibotec.
Are you struggling? Overwhelmed by work
23 10 2009
Are you struggling to cope with work? Some tips and ideas that you can try today to help reduce the workload and ease off the stress.
Here are some magic numbers 20, 10, 3, 2, 1. What do they mean? Some advice from a fellow workaholic.
Can you make a restructure pay off? DIA Europe 2009
22 10 2009
How AZ UK showed that a restructure within Medical Information delivered value to the organisation. Using video interviews from key players and customers, Richard Jones explained how the Knowledge Advisor role was differentiated and developed to meet the needs of the brand teams, external customers and the sales force. From the 2009 DIA Europe Med Info & Comms conference.
Medical Information across Europe - A survey. DIA 2008
20 10 2008
Just how different is medical information in the different European countries? What are the issues that medical information managers facing today, that keeps them awake at night? Are there success stories that we can share within our community?
These were just some of the questions that were answered in a Pan-European survey I ran in collaboration with Janet Davies, International Medical Information Manager at Gilead. Report from day 1 at the DIA Clinical Forum, Medical Information & Communications track, Ljubljana October 2008