News Articles Grouped by Tag
The quality of our expectations determines the quality of our actions. DIA 2008
26 10 2008
What does quality management in medical information mean? Lillian Auberson, Actelion, explained how quality is managed through policies, defined processes and customer review. And a new talking point – should enquiry responses use colour to highlight key information? From the DIA Medical Information & Communications conference Ljubljana 2008.
“It all starts and ends with a patient” DIA US 2008
11 03 2008
Health Literacy and its importance in effective patient communications. Part 1. Meeting review of DIA Medical Communications Conference March 2008, Florida, US.
